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PROFESSIONAL EXPERIENCE:
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Ticketfly.com, Product Manager - Web & Social Media Technologies, San Francisco, CA (May 2009 - February 2010)
- Product management of Ticketfly web content platform - a hosted WordPress CMS powering www.ticketfly.com website as well as many of the top music club websites in the US
- Long range planning and scheduling of Ticketfly product roadmap, assessing feature request from users and balancing with internal business goals and objectives
- Integrate social web technologies and APIs from Facebook, Twitter, Google Maps, and Yelp into Ticketfly's software-as-a-service event ticketing ecosystem and web platform
- API partner outreach and coordination
- Build rapid prototypes and develop functional specification
- Lead and particiapate in areas of information architecture, technology development, visual design, content development, strategy and systems integration
- Community management and outreach to Ticketfly web designer/developer partners
- Provide online marketing guidance to Ticketfly venue partners
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Stanford University, Senior Web Technologist, Office of Development, Palo Alto, CA (October 2007 - March 2009)
- Provided leadership in the areas of web technology, web interface design, web production processes, CSS and XHTML standards for Stanford Office of Development PostGrads team
- Participated in analysis of Facebook, social networking, and social media trends as they relate to Stanford Alumni. Provide strategic goals and recommendations for use of various tools.
- Planned and implemented a project integrating Twitter with Stanford Reunion Homecoming Weekend
- Developed prototype Facebook applications using Facebook Platform API's and Facebook Connect
- Led exploration of intranet solution and vendor analysis. After selecting Jive Clearspace, initiated a pilot program for usage and implmentation of a collaborative enterprise intranet featuring shared Wiki documents, group discussion threads, and user blogs
- Community management and adoption strategy of enterprise collaborative intranet
- Using Camtasia, created training video screencasts for online content management.
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NASA Ames Research Center, Web Services Manager, Moffett Field, CA (August 2001 - October 2007)
- Employed as federal government contractor at NASA by Raytheon ITSS (08/2001 - 11-2003), QSS Group Inc (12/2003 - 01/2007), and Perot Systems Government Services (02/2007 - present)
- Deployed centralized blogging platform for NASA scientists and researchers. This solution, developed with WordPress MU 1.0, provides a turnkey solution for web content publishing.
- Worked with Office of Strategic Communication to create a Center Web Strategy that takes advantage of web 2.0 concepts and is represented at http://center.arc.nasa.gov. This site was developed upon WordPress 2.5
- Designed and deployed an internal knowledge base for web related concepts, policies, and information utilizing WordPress 2.5
- Provided technical leadership for Ames web community
- Oversee web design and development activities, web hosting services, and compliance with related NASA and federal government policies, including Section 508
- Defined and implemented centralized web hosting services within Ames utilizing LAMP and Cold Fusion/Oracle architectures.
- Utilize an Agile development methodology in Cold Fusion and PHP application environments to develop user-centric web based applications that streamline business processes, while integrating these applications with other protocols such as LDAP and PKI.
- Use set of integrated enterprise I.T.technologies to lead the production of an intranet portal that features customizable dashboard preferences.
- Deployed internal content management system to facilitate the mechanisms which center researchers and scientists can use the web to publish content, share information, and interact within virtual communities.
- Lead Information Design and Information Architecture efforts for projects, development of functional and technical specifications, and oversight of creative and technical design.
- Developed and implemented processes for tracking of schedules and budgets to improve workflow and cost margins.
- Organized and led a working group of web designers and programmers at Ames to promote use of current web standards such as CSS and XHTML.
- Produced interactive Flash multimedia content to educate Ames activities to general public via www.nasa.gov and CD- Rom distribution.
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Trulia.com, Consultant, San Mateo, CA (August 2005 - October 2005)
- Worked with Trulia.com in two phases in advance of their initial beta web site release.
- Initial work was to update and fine tune interface designs by developing wireframes in Visio and performing simple paper usability testing.
- Additional consulting work involved implementing web site code (PHP, CSS, JavaScript).
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AKQA, Lead Interactive Producer, San Francisco, CA (October 2000 - April 2001)
- Involved in all phases of interactive advertising project life cycle while working with clients such as Palm, Accenture, and Progressive Insurance
- Communicate with account and client teams to determine project budgets and timelines to compile a Statement of Work for strategic direction.
- Upon concept approval, managed project development from creative execution to deployment while adhering to and tracking schedules and budget.
- Worked with Media Planners on media distribution schedules for interactive advertising assets
- Projects required the management of teams composed of art directors, copywriters, programmers, and QA Engineers.
- Developed information architecture and necessary functional and technical specification documents.
- Mentored a department of 5 producers and was continually developing and improving process to integrates all disciplines of interactive development.
- Worked with new business development on new business opportunities by presenting company process to potential clients.
- Developed project extranets and intranets using PHP/MySQL.
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Saatchi & Saatchi, Senior Producer, San Francisco, CA (April 2000 - Sept 2000)
- Management of interactive advertising projects with daily monitoring of schedules and budgets for clients such as Proctor & Gamble and Barclay's Global Investors
- Developed a cross-functional process for the creation of web sites and interactive advertising components that included documentation, budget monitoring, and schedule tracking.
- Mentored a team of 4 producers.
- Led project development teams comprised of creative and technical talent.
- Documentation included Information Architecture for creative teams and functional specifications for technical teams.
- Developed Quality Assurance Test Plans for projects
- Assisted projects by providing programming and graphic production skills.
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Della.com, Web Developer / Systems Integration Engineer, San Francisco, CA (August 1999 - April 2000)
- Programmed ASP, HTML, and JavaScript as a front-end to a Java e-commerce codebase.
- Worked with retail and portal partners (The Gap, REI, Wine.com, Go.com, Evite) to create co-branded websites.
- Developed Oracle PL/SQL stored procedures to automate price changing and inventory tasks with retailer mainframe systems.
- (Note: Della.com is now weddingchannel.com.)
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FutureOne, Inc., Web Development Manager, Phoenix, Arizona (November 1997 - August 1999)
- Management of web hosting infrastructure for Phoenix based Internet Service Provided
- Worked with local businesses on web site setup and development
- Managed project teams to design and develop web sites for customers
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Evening Star Productions, Website Manger, Phoenix, Arizona (June 1997 - November 1997)
- Management of website for Arizona concert promoter involved graphic design, programming, and content manitenance
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Web Developer, Web Developer, Scottsdale, Arizona (May 1996 - November 1997)
- Website programming and production for small businesses in metropolitan Phoenix
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Super Bowl XXX Host Committee, Internet Services Coordinator, Tempe, Arizona (May 1995 - May 1996)
- Worked with Super Bowl advertisers on web page ad placement.
- Coordinated content production of area tourist information
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